Services individuals

Explore the various apps and services for importing and clearing goods in Switzerland. Use QuickZoll for convenient declaration via app or learn about tariffs and road levies like the electronic vignette.

Below you will find a list of apps and services offered by the FOCBS for individuals.

Apps

Importation into Switzerland

A Swiss emblem with a white cross on a red background. The emblem is placed on a blue and white background.

Import customs declaration e-dec web

Since 2012, e-dec web allows direct import customs declarations online, offering validation, templates, and is compatible with EU security initiatives.

Screenshot of the Tares website from the Federal Office for Customs and Border Security with information about the Swiss working tariff. The page displays instructions for use in customs assessment and a notice about an update from March 2026.

Customs Tariff - Tares

Tares offers the possibility to search for a customs tariff and the applicable taxes and duties. It also provides information on tariff-related topics.

A customs employee checks a driver's documents using an app. Both are holding smartphones.

QuickZoll

With the integration of both VAT rates, QuickZoll becomes the ideal solution for most private imports. Declare your purchases easily in the app, cross the border where and when you want, at no additional cost.

Exchange rate (sale) in German only

Here you can view exchange rates for the current day or a specific date.

Road levies

A red bus is in front of a barrier. In the background, a Swiss cross on a sign is visible.

Via – Pay lump-sum heavy vehicle charge (PSVA) online

The Via Portal can be used to pay the lump-sum heavy vehicle charge (PSVA) for vehicles that are registered outside Switzerland or the Principality of Liechtenstein, regardless of time and place.

E-vignette

The electronic toll sticker (e-vignette) can be obtained via www.e-vignette.ch from the «Via Portal» of the Federal Office for Customs and Border Security (FOCBS).

Contact

Time-lapse shot of a motorway border crossing at night. The motorway shows two lanes in each direction, with visible white and red light strips from the cars, suggesting movement. The illuminated border crossing has a roof under which there are two booths in each direction. Next to the motorway, lorry parking spaces are separated by reflective traffic cones.

1 December 2025

Contact details and opening hours

You will find all customs hotlines as well as the opening hours and contact details of customs offices here.

Information office for customs regulations

The information office answers general queries about customs regulations and procedures for private individuals and companies concerning matters such as importing a vehicle, moving to Switzerland, internet shopping, tourist traffic, plants and animals, etc.