Services

In this section you will find various applications and services for companies and private individuals.

1 December 2025

Services companies

Below you will find a list of apps and services offered by the FOCBS for companies.

Young woman sitting on the train and looking at her smartphone

5 November 2025

Services for individuals

Customs also offers private individuals various applications that facilitate customs clearance activities. For example, the QuickZoll app, which you can use to clear goods yourself.

News on services

The page offers news on services.

Time-lapse shot of a motorway border crossing at night. The motorway shows two lanes in each direction, with visible white and red light strips from the cars, suggesting movement. The illuminated border crossing has a roof under which there are two booths in each direction. Next to the motorway, lorry parking spaces are separated by reflective traffic cones.

1 December 2025

Contact details and opening hours

You will find all customs hotlines as well as the opening hours and contact details of customs offices here.

A black smartphone lies on a white surface. The screen shows part of the Heavy Goods Vehicle Fee (HVF) publications page.

Forms, factsheets and publications

Our publications offer in-depth information on customs procedures and the Federal Office for Customs and Border Security (FOCBS). Discover useful forms and factsheets to correctly declare your goods.

Am I an individual or a company?

Find out whether you should be considered as an individual or a company to understand the correct customs rates and regulations when importing, exporting, or transiting goods. The page offers examples and regulations for both groups.