Organisational refinement
The ongoing development of the organisation requires adjustments in strategy and appearance. A modern real estate strategy and cultural transformation are crucial. The modernisation of resources supports the implementation of new job profiles.

New job profile
The new job profile of customs and border security specialist combines the occupations of customs specialist and border guard.

New organisation
Aside from the process structure (processes), the FOCBS's organisational structure will also be aligned with the new requirements.

Cultural transformation
DaziT entails profound changes for many employees: more flexibility, more mobility, more digitalisation and more responsibility – and often in newly formed teams.

Uniform appearance
Following the entry into force of the new official name on 1 January 2022, the Federal Office for Customs and Border Security (FOCBS) has gradually renamed its buildings, operating resources, IT applications, websites and email addresses.

New real estate strategy
The transformation of the FOCBS requires a new real estate strategy that is more oriented towards mobility, flexibility and economic efficiency.

Modernisation of resources
Because of the increasing digitalisation and mobility of operational activities, tools and resources also need to be modernised.