Contact details and opening hours

Here you can find all hotlines and offices, other useful contact details, and the opening hours of FOCBS contact points.

This page provides an overview of the hotlines and contact details of the FOCBS.

Not all offices offer services for private individuals and companies. You can filter our directory to find the office that is open at the desired time.

The page provides key information on lodging appeals against decisions of the Federal Office of Customs and Border Security (FOCB), especially regarding tax assessment decisions. It explains where, how, and in what form an appeal can be submitted, the deadlines to respect, and the potential costs involved.