Locations and opening hours
Not all offices offer services for private individuals and companies. You can filter our directory to find the office that is open at the desired time.
For personal goods in tourist traffic, the largest border crossings are open 24 hours a day, Monday through Sunday, and are staffed by FOCBS employees. Special opening hours apply at airports. Numerous small border crossings, however, are open only at certain times, while some are no longer manned at all. Please note the customs office opening hours for the declaration (customs clearance) of merchandise. Declarations can be made from Monday to Friday during clearance hours; some customs offices are also open on Saturday mornings.
Further information
Information: Changes and Adjustments for 2026: Switzerland–Austria Border" (available in German only)
New customs processes in the Rhine Valley - Annex I - Import process at the border crossing (available in German only)
New customs processes in the Rhine Valley - Annex II - Export process at the border crossing (available in German only)
New customs processes in the Rhine Valley - Annex III - Emergency procedures (available in German only)
Declaration box locations
Customs offices where frontier insurances can be acquired
Information office for customs regulations