All excess amounts paid due to the delays in the payment process on 1 December have been refunded. It may take a few days for the refunds to be processed by your payment provider.
The electronic toll sticker (e-vignette) can be obtained via www.e-vignette.ch from the "Via Portal" of the Federal Office for Customs and Border Security (FOCBS) as of 1 August 2023.
The Via portal enables the quick and efficient purchase of one or more e-vignettes for motor vehicles, trailers and motorbikes for the use of Swiss motorways. The purchaser can quickly and easily purchase the e-vignette, specifying the vehicle category, the country of registration and the number plate. The data collected is stored in Switzerland. The validity of the e-vignette begins when it is successfully purchased and is for the same period as the sticker (1 December of the previous year to 31 January of the following year). The price for either the sticker or the e-vignette is the same (CHF 40.00).
Before buying an e-vignette, for example, you can use the Via portal to check whether a valid e-vignette has already been purchased for a specific number plate. This could be useful in the case of a rental vehicle, for example. The system then checks whether a valid e-vignette exists for the country of registration and the number plate entered.
Note: This function can only access e-vignettes that were declared as "publicly viewable" at the time of purchase. To enable third parties, such as people with whom you share a vehicle, to check whether an e-vignette is already available for a number plate, it is recommended that you select "Publicly viewable" when registering.
It is possible to change the public visibility setting in the Via portal after purchasing an e-vignette. To do so, navigate to the desired e-vignette ticket (Purchased tickets) and edit the visibility of your e-vignette under "Change public visibility". This function allows you to either enable or disable public visibility.
When "Publicly viewable" is enabled, a query (Check validity (Publicly viewable)) can be carried out in the Via portal to check (e.g. before purchasing an e-vignette) whether a valid e-vignette has already been purchased for a specific number plate.
Purchased tickets are stored in the Via portal under the tickets icon in the top right-hand corner. This function is only available to users if they have registered in the FOCBS ePortal or if the cache of the device used has not been deleted since the purchase.
By entering your email address during the payment process, you will also receive proof of payment electronically. This happens within a few minutes. If you do not find the email in your inbox, look in your junk mail folder and check your email settings.
You can change the number plate for a valid e-vignette in the Via portal (ticket symbol at the top next to shopping cart). This can be done by stating the new number plate, the reason for the change of number plate and confirming that the vehicle and the holder are identical before and after the change.
For vehicles registered abroad, you will also be asked to complete the form with your personal details and the required documents.
Note: This is only a request. The e-vignette is only valid with the official FOCBS confirmation (via email) for the new number plate.
ePortal provides central access to the various applications of the Federal Administration. You can also use it to access the Via portal.
Registering in ePortal enables tickets from the Via portal to be stored centrally. This means that users can access their tickets at any time, regardless of the local browser cache or device used, and can initiate functions such as changing the number plate and sending the receipt to their email address on any device.
Login or registration in ePortal
Creating a user account is sufficient; it is not necessary to redeem an invitation code.
