Addresses Operation Centers

The four Operations Centres are manned 24 hours a day, 365 days a year.

They coordinate the operations and process and distribute search warrants and information. They offer specialists or reinforcements and support employees by telephone and online in the event of clarifications during checks.

Individuals can also contact the Operations Centres. If you have observed suspicious activity in an area near the border (e.g. smugglers), then call one of our four Operations Centres using our freephone number.

Operation Center Nord

Freephone number: 0800 800 110

Operation Center Est

Freephone number: 0800 001 416

Operation Center West

Freephone number: 0800 800 310

Operation Center South

Freephone number: 0800 112 244

For general and technical enquiries, however, please contact the Information Office.


Information office for customs regulations

+41 58 467 15 15

Contact form

Print contact