Services that enable or facilitate customs activities

In this area, you will find an overview of the services that we offer in addition to electronic services.

Refunds and reductions

Under certain circumstances, duties, e.g. the CO₂ tax or mineral oil tax, can be refunded.

Special customs status, certificates or licences

These services reduce your administrative effort when dealing with Customs, e.g. for authorised consignors or authorised consignees, or even make such dealings possible in the first place.

Duty-free warehouses

Duty-free warehouses are used for the temporary storage of goods that have not been cleared through customs.

E-bill

No need to type in account details, amounts and reference numbers any more. With just a few clicks of the mouse, you can check the e-bill in your online banking system and approve it for payment.

Authorisations

You can apply for an exemption from the authorisation requirement for certain goods, such as therapeutic products or hazardous chemicals.

In order for taxes and duties to be levied on foreign vehicles that are fitted with an HVC on-board unit, the vehicle owner must open an HVC account with the Federal Office for Customs and Border Security (FOCBS).