Entering Switzerland: Information for refugees from Ukraine

Here you will find information on entry requirements, importing pets from Ukraine, etc.

State Secretariat for Migration SEM

• Entry requirements and first points of contact for refugees from Ukraine

Helpline Ukraine

[e-mail], telephone number [phone] (from 10 AM to 12 PM and 2 PM to 4 PM).

Very long waiting times are to be expected for enquiries by telephone. Therefore, the SEM recommends that you ask your questions by e-mail whenever possible.

Federal Food Safety and Veterinary Office (FSVO)

• Ukrainian refugees with dogs or cats